F.A.Q's

HAVE QUESTIONS? WE HAVE ANSWERS.

Greasy skin and coat combined with natural shedding cause matting. And once a small tangle or mat forms, it grows very quickly. The only real defense against tangles and mats is regular bathing and drying done by a professional cat groomer who truly knows what they are doing. Some groomers are not cat groomers and will groom a cat using products and techniques that can cause more problems. Make sure your cat groomer is certified by the National Cat Groomers Institute of America, Inc, the only cat grooming association that offers effective, quality training for cat grooming certification.

Contrary to popular belief, most cats do not mind being bathed. In fact, many are very calm during the bathing process and seem to find it relaxing. We use special techniques to introduce a cat to the bathing process each time until we can see that they are used to it. We know from experience that cat owners report they have a very happy cat after it returns home from a day at the spa.

We use the Catty Shack Vac patented drying system designed specifically for cats. We use the Catty Shack Vac, which means we can offer the most efficient drying process and produce the highest quality groom in the end.

We do not sedate cats. In reality, very few cats truly do need any sort of sedative in order to be groomed. We handle each cat in such a way that the need for drugs of any kind rarely happens. If we do think your cat would best be served by receiving medication, we will refer you to your veterinarian for a mild sedative that can be administered prior to the grooming appointment.

It can hurt your cat to NOT be groomed. Cats that are not groomed are prone to serious matting problems, skin conditions, painful ingrown nails, and a variety of other problems that, if left unattended, can cause irreversible damage or even death.

A cat that is groomed regularly (approximately every 6 weeks) will not suffer from such problems. Because the groomer is handling the cat on a regular basis and looking over every inch of its body during each visit, health issues that may arise can be found early on, and the likelihood of effective intervention is increased.

We have organized our schedule so that everyone drops off between 9-10am with pick ups starting between 1-2pm depending on the day. Some days may be shorter than others, all times given at drop off are estimates and are subject to change based on a variety of variables. 

We do work with live animals and sometimes the unexpected happens which can either put us ahead of schedule or behind. Please be patient with us as we are working hard to facilitate as stress free of groom for every cat that we are entrusted with and some take more time than others

Most cats need to be professionally groomed every 6-8 weeks.  In some situations though we may recommend a grooming schedule of 4 weeks based on your cats coat needs.

Most of the time we can. We can usually tell on your cats first visit whether or not it can be safely handled.

The main benefit is having a happier, healthier cat that does not suffer from any of the painful and potentially life-threatening problems already mentioned. In addition, you will benefit from regular grooming cuts down on shedding, eliminates hairballs, sharp nails, reduces allergy problems, and helps promote a cleaner environment as well as a cleaner cat. And the best part is, you don’t have to do any of the grooming yourself! Leave that up to us!

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