Frequently Asked Questions

What causes matting?
Greasy skin and coat combined with natural shedding cause matting. And once a small tangle or mat forms, it grows very quickly especially in the friction areas, the armpits, chest and between the back legs. The only real defense against tangles and mats is regular bathing and drying done by a professional cat groomer who truly knows what they are doing. Most groomers are not cat groomers and will groom a cat using products and techniques that they would use on a dog and this can cause more problems. Make sure your cat groomer is certified by the National Cat Groomers Institute (NCGI), the only cat grooming association of its kind, that offers effective, quality training for cat grooming certification.
Do cats like getting a bath?
Contrary to the old wives tale, very few cats are truly hydrophobic in fact; most cats don’t mind being bathed. With proper introduction, the majority of cats do very well in the bath. We know from experience that cat owners report they have a very happy cat after it returns home from a day at the spa.

How do you dry the cats?
We use the Catty Shack Vac patented drying system designed specifically for cats.  This enclosed drying/vacuum system means we can provide the most efficient drying process and produce the highest quality finish possible.

Will you sedate my cat?
We do not sedate cats, it is illegal for a groomer to provide any type of sedation to a pet.  The truth is that in reality, very few cats truly do need any sort of sedative in order to be groomed. If we do think your cat would best be served by receiving medication, we will refer you to your veterinarian for a mild sedative that can be administered prior to the
grooming appointment or for full sedation at the veterinarians’ office if it is needed.

Will it hurt my cat to be groomed?
No, but it can hurt your cat to NOT be groomed. Cats that are not groomed are prone to serious matting problems, skin conditions, painful ingrown nails, and a variety of other serious health problems that, if left unattended that can cause irreversible damage or even in serious cases death. A cat that is groomed regularly (approximately every 6 weeks) will not suffer from such problems. Because the groomer is handling the cat on a regular basis and looking over every inch of its body during each visit, health issues
that may arise can be found early on, and the likelihood of effective intervention is increased.

How long will it take for you to groom my cat?
We typically allow 1 ½ – 2 hours per cat for your appointment. If your cat is severely pelted/matted, geriatric or if they are fractious, the grooming time may take longer.  We will be able to provide a more accurate time frame at the time of the appointment.

How often should my cat be groomed?
According to the NCGI and the Cat Fanciers of America, cats should be on a grooming schedule of every 4-8 weeks depending on their coat length and coat quality.

Can you groom my cat if he is aggressive?
Most of the time we can. We can usually tell when we initially see your cat in person whether or not it can be safely handled. *see footnote

Can you groom my cat if I have tried other salons and they have turned him away?
Yes, that is our specialty.  The majority of salons opened today are dog grooming salons, we are a cat grooming salon with a groomer who has been trained with the handling skills needed to groom your cat safely and efficiently.  *see footnote

What are the benefits of having my cat professionally groomed?
The main benefit is having a happier, healthier cat that does not suffer from any of the painful and potentially life-threatening problems already mentioned. In addition, you will benefit from regular grooming cuts down on shedding, eliminates hairballs, reduces allergy problems, nail trims/soft paw covers that will help reduce or eliminate destruction of furniture and helps promote a cleaner environment as well as a cleaner cat.  And the best part is, you don’t have to do any of the grooming yourself! Leave that up to us!

*If on the rare occasion that we have a cat come in who would pose too much of a risk to either themselves or the groomer, we will refer you to your veterinarian for services under sedation.

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